Privacy Policy

1. What we collect

• Account: name or username, email, password (stored only as a secure hash), phone number if you verify it, avatar, language and settings.
• Your work in SEPT: screeners, setups, playbooks, risk rules, alerts, watchlists, chart drawings, layouts, journal entries, paper trades and trade reviews.
• Messages: community posts, room messages, direct messages, comments and reports.
• GOAX: the questions you ask and the answers, so you can see your conversations again.
• Broker connection: the access keys or tokens your broker gives us when you connect (stored encrypted), and the orders, fills and positions we read or send for you.
• Payments: plan, billing status and the last digits of your card from our payment processor. We never see or store the full card number.
• Device and usage: IP address, browser and device information, a device ID used to stop free-trial abuse, pages used, errors, and notification tokens if you turn on push notifications.
• Agreements: when you accepted the Terms, Risk Disclosure, Disclaimer and Community Rules, with time and IP, as a record.

2. Why we use it

• To run SEPT: show your data, run your rules, send your alerts and send orders to your broker when you ask.
• To keep accounts safe and stop fraud, spam and trial abuse.
• To answer support requests and handle reports.
• To improve SEPT, using totals and patterns across users.
• To meet legal duties and keep records of agreements.

3. Who we share it with

Only with companies that help us run SEPT (hosting, data storage, email and push delivery, payment processing, AI processing for GOAX), only what they need, and under contracts that require them to protect it. Your broker receives the orders you send. We share information with authorities only when the law requires it. Other users see only what you choose to post or share.

4. GOAX and AI

When you ask GOAX a question, the question and related market data are processed by AI services to produce the answer. We do not publish your GOAX conversations.

5. How long we keep it

We keep your data while your account is open. When you delete your account we delete or anonymize your personal data within 30 days, except records we must keep by law (such as payment and agreement records) and backups that expire on their normal schedule.

6. Your choices and rights

• See and change your information in Settings.
• Download a copy, or delete your account and data: email privacy@septinvesting.com from your account email. We answer within 30 days.
• Disconnect your broker at any time; the stored keys are deleted.
• Turn notifications off in Settings or your device settings.
• Depending on where you live, you may have more rights (for example under California or EU law). Contact us to use them.

7. Cookies and local storage

We use cookies to keep you logged in, and browser storage to remember settings such as layouts and themes. We do not use advertising cookies.

8. Security

We use encryption in transit, encrypted storage for broker keys, and limited access inside our systems. No system is perfectly secure; tell us at privacy@septinvesting.com if you see a problem.

9. Children

SEPT is for adults 18 and older. We do not knowingly collect information from anyone under 18.

10. Changes and contact

We will post changes here and tell you about important ones. Contact: privacy@septinvesting.com.